Customer Care: Returns, Refunds & Exchanges
At ZYNAH, your satisfaction matters. However, due to hygiene reasons, we only accept returns, refunds, or exchanges for faulty or damaged items.
Here's how it works:
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Email us at zynah@fustany.com within 5 days of receiving your order.
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Include your order number, a brief description of the issue, and a photo or video of the faulty item.
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Our team will review your request and guide you through the next steps.
Please note:
– We do not accept returns or exchanges for reasons like change of mind or personal preference.
– All items must be unused to qualify for a return or refund.
Still have questions? We’re here to help at zynah@fustany.com 💌
