HEKA Frequently Asked Questions

What types of products does HEKA offer?

HEKA offers skincare, haircare and wellness products. The HEKA collection on ZYNAH includes hyaluronic acid, vitamin C and retinol serums, facial cleansers, soap, shampoo and conditioner bars, essential oils and aromatherapy blends. zynah.me

Which HEKA serum should I choose?

Choose according to your main concern:

• Hyaluronic Acid Serum 2% for hydration and a plumper appearance.
• Vitamin C Serum for dullness and uneven-looking skin tone.
• Retinol Serum 0.1% for beginners targeting texture and early signs of aging.
• Retinol Serum 0.3% for experienced retinol users seeking a stronger formula.

Can I use HEKA vitamin C and retinol together?

Beginners should use vitamin C in the morning and retinol at night instead of layering them in the same routine. Introduce each product gradually and apply sunscreen every morning.

How should beginners use HEKA Retinol Serum 0.1%?

Apply a small amount at night after cleansing, beginning once or twice weekly. Follow it with moisturizer and increase the frequency only if the skin remains comfortable. Avoid the eye area and do not use retinol during pregnancy unless approved by a doctor.

What is the difference between HEKA shampoo and conditioner bars?

A shampoo bar cleanses the scalp and hair, while a conditioner bar is applied mainly to the lengths and ends to improve softness and manageability. HEKA offers conditioner bars formulated for all hair types, curly and coily hair, and straight and wavy hair.

How do I use a HEKA conditioner bar?

Wet the bar and hair, then glide the bar over the lengths and ends or rub it between wet hands before applying. Leave the conditioner briefly, detangle gently and rinse thoroughly. Store the bar somewhere dry between uses.

What are HEKA aromatherapy rollers used for?

HEKA aromatherapy rollers, such as the Unwind De-Stress Roller, contain aromatic blends designed for convenient pulse-point application. They are wellness products and should not be treated as medical treatments for anxiety, stress or sleep disorders.

Where can I buy HEKA products online in Egypt?

You can shop the available HEKA skincare, haircare and wellness products on ZYNAH, with delivery available across Egypt.